Terms of Service

Effective Date: March 14, 2026

Please read these Terms of Service ("Terms") carefully before using the website or purchasing any products or services offered by The Restoration Protocol ("Company," "we," "us," or "our"). By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By accessing or using therestorationprotocol.com (the "Site") or purchasing any of our products or services, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to comply with and be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

These Terms apply to all visitors, users, customers, and others who access or use the Site.

2. Products and Services

Description

The Restoration Protocol offers online education products, digital programs, tools, and related resources (collectively, "Products") designed to support personal recovery and healing. All Products are delivered digitally.

No Professional Advice

IMPORTANT: The content, programs, and tools provided by The Restoration Protocol are for educational and informational purposes only. They do not constitute and should not be construed as medical, psychological, psychiatric, therapeutic, legal, or any other form of licensed professional advice or treatment.

Use of our Products does not create a therapist-client, doctor-patient, counselor-client, or any other professional relationship between you and The Restoration Protocol or any of its contributors.

If you are experiencing a mental health crisis, trauma-related emergency, or any situation requiring immediate assistance, please contact a qualified mental health professional, call emergency services, or reach the 988 Suicide and Crisis Lifeline by calling or texting 988.

Results Disclaimer

Individual results from using our Products vary and are not guaranteed. Any testimonials, success stories, or examples shared on our Site or in our Products represent individual experiences and are not a guarantee of results. Your outcomes will depend on many factors unique to you, including your background, effort, consistency, and personal circumstances.

3. Accounts and Registration

To access certain Products, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration

Maintain and promptly update your account information

Keep your password confidential and not share it with any third party

Notify us immediately of any unauthorized use of your account

Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or engaged in fraudulent or abusive behavior.

4. Purchases and Payment

Pricing

All prices are displayed in US dollars unless otherwise stated and are subject to change without notice. We reserve the right to modify pricing at any time, though changes will not affect orders that have already been confirmed.

Payment Processing

All payments are processed securely by Stripe. By making a purchase, you authorize us to charge your chosen payment method for the total amount of your order, including any applicable taxes or fees. You agree to Stripe's terms of service, available at stripe.com/legal.

Order Confirmation

You will receive an email confirmation upon successful purchase. This confirmation constitutes your receipt. Please retain it for your records.

Taxes

You are responsible for any applicable sales, use, value-added, or other taxes associated with your purchase, as required by the laws of your jurisdiction.

5. Refund and Cancellation Policy

Digital Products

Due to the instant-access nature of our digital products, all sales are generally final. We do not offer refunds once a digital product has been accessed or downloaded, except as required by applicable law or as described in a specific product's offer terms.

Exceptions

If you believe you are entitled to a refund due to a technical error, duplicate charge, or other exceptional circumstance, please contact us at [email protected] within 7 days of your purchase date. We will review requests on a case-by-case basis.

Refunds, if approved, will be issued to your original payment method and may take 5-10 business days to appear.

Subscriptions

If any of our Products are offered on a subscription basis, you may cancel your subscription at any time. Cancellation will take effect at the end of the current billing period and you will retain access through that date. We do not provide prorated refunds for unused portions of a subscription period.

Chargebacks

If you initiate a chargeback or payment dispute without first contacting us to resolve the issue, we reserve the right to suspend or permanently terminate your account and access to all Products. We encourage you to contact us first so we can work toward a resolution.

6. Intellectual Property

Our Content

All content on the Site and within our Products, including but not limited to text, graphics, images, audio, video, tools, course materials, workbooks, templates, logos, and software (collectively, "Content"), is the exclusive property of The Restoration Protocol and is protected by copyright, trademark, and other applicable intellectual property laws.

License to You

Upon purchase, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the purchased Product for your own personal, non-commercial use. This license does not include the right to:

Copy, reproduce, or duplicate any Content in any medium

Sell, resell, license, sublicense, or otherwise commercialize any Content

Share login credentials or grant access to any third party

Modify, adapt, translate, or create derivative works from any Content

Use any Content for training artificial intelligence or machine learning systems

Remove or alter any copyright, trademark, or proprietary notices

User-Submitted Content

If you submit any content to our Site, community, or platforms (such as comments, testimonials, or forum posts), you grant us a royalty-free, worldwide, perpetual license to use, display, and distribute that content in connection with our business. You represent that you own or have the right to submit such content and that it does not infringe any third-party rights.

7. Prohibited Conduct

You agree not to use our Site or Products to:

Violate any applicable local, national, or international law or regulation

Engage in fraudulent, deceptive, or misleading conduct

Harass, abuse, threaten, or harm any other user or person

Upload or transmit viruses, malware, or any other malicious code

Attempt to gain unauthorized access to any portion of the Site or our systems

Scrape, crawl, or use automated tools to extract data from the Site

Impersonate any person or entity or misrepresent your affiliation with any person or entity

Share, distribute, or resell our paid content without authorization

Post or share content that is defamatory, obscene, or harmful to minors

We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates these provisions, including suspending or terminating their account and reporting them to law enforcement authorities.

8. Third-Party Services and Links

Our Site and Products may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, privacy practices, or terms of any third-party site or service.

We use third-party service providers including GoHighLevel for CRM and email delivery, and Stripe for payment processing. Your use of these services is subject to their respective terms and privacy policies. We are not liable for any acts or omissions of these third-party providers.

9. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant that the results obtained from use of the Site or Products will be accurate, reliable, or meet your expectations.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE RESTORATION PROTOCOL, ITS OWNERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR PRODUCTS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER OR RELATED TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless The Restoration Protocol and its owners, employees, contractors, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Site or Products; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any content you submit to the Site or our platforms.

12. Privacy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

13. Communications and Email

By creating an account or making a purchase, you consent to receive transactional emails related to your order and account. You may also receive marketing communications from us. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at [email protected]. Opting out of marketing communications will not affect delivery of transactional emails necessary to service your account.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time at our sole discretion. We will indicate the updated Effective Date at the top of this page. Your continued use of the Site or Products after any such changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Site and Products.

For material changes, we may also notify you by email or by posting a prominent notice on our Site.

15. Termination

We reserve the right to suspend or terminate your access to the Site and Products at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms. Upon termination, your license to use our Content ceases immediately.

All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Governing Law and Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the Company operates, without regard to its conflict of law provisions.

Informal Resolution

Before filing any formal legal claim, you agree to contact us at [email protected] and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of your notice.

Arbitration

If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Site or Products shall be resolved by binding arbitration rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall be conducted on an individual basis and not as a class action, collective action, or representative proceeding. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

17. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

18. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific Products you purchase, constitute the entire agreement between you and The Restoration Protocol regarding your use of the Site and our Products, and supersede all prior agreements, understandings, and representations.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

The Restoration Protocol

Email: [email protected]

We will respond to all legal inquiries within 30 business days.

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